How to order a repeat prescription
Other Ways to Order
- By Hand - you can either hand the request slip in at reception or put it in our post box.
- Post - post it to us enclosing a stamped addressed envelope.
- Chemist - take a prescription request to one of our local chemists. See above tab for a list of local outlets.
We need to know the name, strength, dose and quantity of the drug or drugs you require. If you are on regular medication, you will have a computer request slip provided. Please use this whenever possible. Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.
Please note that we are unable to process telephone requests.
You can also order your repeat prescription at a pharmacy. If you choose to use this service, the pharmacist will bring it to us and collect it, so that you need only collect the medication from the pharmacy. For this service, you should allow 72 hours.
If you run out of a prescribed medicine outside of the surgery opening hours and need medication urgently, community pharmacies can get you an emergency supply quickly, even if you're away from home.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Should patients keep ordering repeat prescriptions and taking medicines as normal?
Yes. There is no need for patients to change the way they order prescriptions or take their medicines. Patients should always follow the advice of doctors, pharmacists or other prescribers who prescribe and dispense their medicines and medical products. The NHS does experience temporary shortages of some medicines, and has tried-and-tested ways of making sure patients receive their medicines and medical products, even under difficult circumstances. If patients order extra prescriptions, or stockpile, it will put pressure on stocks, meaning that some patients may not get the medicines or medical products they need.
Should GPs provide larger or longer prescriptions?
No. GPs will continue to prescribe medicines and medical products as normal. Patients asking for longer than normal duration prescriptions is not helpful or appropriate because oversupply to some patients could mean others don’t get what they need. Prescription durations will be monitored and investigated where necessary.
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