Prescription and Medicines Centre

 

BACK TO MAIN INDEX

 

Other ways to order

The easiest and simplest way to order your repeat prescriptions is via the NHS app, website or via repeat dispensing methods. However, if you are unable to do these, you can order by:

  • By Hand - you can either hand the request slip in at reception or put it in our post box.
  • Post - post it to us enclosing a stamped addressed envelope.
  • Chemist - take a prescription request to one of our local chemists. See above tab for a list of local outlets.

We need to know the name, strength, dose and quantity of the drug or drugs you require. If you are on regular medication, you will have a computer request slip provided. Please use this whenever possible. 

image of pharmacist

Please allow 72 hours for prescriptions to be processed and remember to take weekends and bank holidays into account.

You can also order your repeat prescription at a pharmacy. If you choose to use this service, the pharmacist will bring it to us and collect it, so that you need only collect the medication from the pharmacy. For this service, you should allow 72 hours.

 

Please note that we are unable to process telephone requests.

 

Emergency Medications

If you run out of a prescribed medicine outside of the surgery opening hours and need medication urgently, community pharmacies can get you an emergency supply quickly, even if you're away from home. 

 

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

 

FAQs

Should patients keep ordering repeat prescriptions and taking medicines as normal?

Yes. There is no need for patients to change the way they order prescriptions or take their medicines. Patients should always follow the advice of doctors, pharmacists or other prescribers who prescribe and dispense their medicines and medical products. The NHS does experience temporary shortages of some medicines, and has tried-and-tested ways of making sure patients receive their medicines and medical products, even under difficult circumstances. If patients order extra prescriptions, or stockpile, it will put pressure on stocks, meaning that some patients may not get the medicines or medical products they need.

 

Should GPs provide larger or longer prescriptions?

No. GPs will continue to prescribe medicines and medical products as normal.  Patients asking for longer than normal duration prescriptions is not helpful or appropriate because oversupply to some patients could mean others don’t get what they need. Prescription durations will be monitored and investigated where necessary.

 

How should patients order HRT?

Patients that are prescribed Hormone Replacement Therapy medications can now apply for a 12 month prepayment certificate that will cover just their HRT charges.

As the HRT prepayment certificate only covers HRT medication, GPs are being asked to put HRT medications on separate prescription forms to any other medications you may be taking. Please request your medication in the usual way and our prescription clerk team, will put HRT requests through on a separate script.

Apply for a 12 month HRT Prescription Prepayment Certificate.