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Nhs England

Call 111 when it's a concern, but less urgent than 999.

The NHS non-emergency number.

111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

 

If you’re Deaf and want to use the phone service, you can use the NHS 111 British Sign Language service available in your country:

You can also call 18001 111 on a textphone.

 

How NHS 111 works

You answer questions about your symptoms on the website, or by speaking to a fully trained adviser on the phone.

You can ask for a translator if you need one.

Depending on the situation you’ll:

  • find out what local service can help you
  • be connected to a nurse, emergency dentist, pharmacist or GP
  • get a face-to-face appointment if you need one
  • be told how to get any medicine you need
  • get self-care advice

You can also get:

 

Minor Injuries Units

treat less seriouis injuries such as cuts and grazes, sprains and strains and tripos and falls. They're open 7 days a week and you don't need to book an appointment.

Our nearest Minor Injuries Unit is based at Southmead Hospital and is open 24 hours a day, 7 days a week.

 

Walk-In Centres

offer the same service as minor injuries units but can also deal with minor illnesses and infections as well as providing emergency contraception and advice.

Our closest one is Broadmead Medical Centre (59 Boradmead, Bristol BS1 3EA, Tel: 0117 954 9828) and is open 8am - 8pm Monday to Saturday and 11am - 5pm Sundays and Bank Holidays.

 

Urgent Dental Services

We do not offer dental services here however there are NHS services available, please see the details below:

UH Bristol Primary Care Dental Services (PCDS)

  • Head of service - Mr Tony Brooke
  • Operations Director - Ms Lucy Llewellyn

Head Office telephone - 0117 342 9582 or 0117 342 9583 Email - PCDSInfo@uhbw.nhs.uk 

Please see their website for more information about their clinics and services

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.

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