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Patient feedback
Question: Please can you tell us why you gave your answer? Please tell us about anything that we could have done better.
Nurse was brilliant, really friendly, professional and reassuring. Helpful reception at booking.
Posted on: 04/11/2023
The doctor called right at the time of the booked appointment, and he listened carefully, providing advice and a plan of action.
Posted on: 17/08/2023
Short waiting time for appointment and very understanding reception staff.
I felt listened to and understood when explaining my issue to the doctor and feel like she was very thorough in taking the best course of action.
Posted on: 20/07/2023
Very helpful and courteous receptionist, and a very friendly and helpful doctor.
Posted on: 05/07/2023
Extremely kind and knowledgeable Nursing staff.
Posted on: 11/05/2023
Superbly helpful, kind and professional guidance. Thank you
Posted on: 27/04/2023
Helpful, efficient and friendly as ever.
Posted on: 11/04/2023
I came away from the appointment confident that I had received excellent care. All of my questions were answered and the doctor explained the reasons for the course of action he proposed, so that I have a clear idea of what will happen next.
Posted on: 17/03/2023
Good experience, really proactive. Actually quite surprised due to all the scaremongering in the media about how painful simply getting an appointment is let alone anything else. I suspect I'm not the only patient that has been anxious about using the GPs, but thank you for the experience.
Posted on: 21/02/2023
Friendly, thorough, competent and helpful staff
Posted on: 30/01/2023
Well organised, clean, bright environment, really lovely kind and caring staff. Thank you
Posted on: 14/01/2023
Straight in. Nurse was lovely. Great service for a Saturday morning.
Posted on: 03/12/2022
Doctor called exactly on time. He was friendly and informative.
Posted on: 18/10/2022
Friendly doctor. Made good eye contact. Was not patronising or dismissive.
Posted on: 12/09/2022
Courteous and professional. Quickly sorted out appointment options
Posted on: 10/09/2022
Efficient/listening/caring staff. I was seen by an appropriate senior nurse within 2 hours of my phone call. Diagnosis was explained well and guidance for any future deterioration of my condition was clearly explained. Excellent all round - thankyou
Posted on: 30/08/2022
Excellent clinical care and efficient admin service
Posted on: 22/07/2022